Learner Resources-SISXCCS004 Provide quality service SIS charge and replace batteries and

charge and replace batteries and jump-start vehicles AURETU102 Recover vehicle refrigerants AURVTA001 Prepare vehicles for customer use * We can develop additional elective units that are not listed on request (Please contact us for further information)

sauces and soups SITXCCS014 Provide service to customers SITXCCS015 Enhance customer service experiences SITXWHS006 Identify hazards

Core units CHCCCS007 Develop and implement service programs CHCCOM002 Use communication to build relationships CHCCSM013 Facilitate and review case management CHCDEV005 Analyse impacts of sociological factors on people in community work and services CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCGRP002 Plan and conduct group activities CHCLEG003 Manage legal and ethical compliance CHCMHS001 Work with people with mental health issues CHCPRP001 Develop and maintain networks and collaborative partnerships CHCPRT025 Identify and report children and young people at risk CHCYTH013 Engage respectfully with young people CHCYTH014 Work effectively with young people in the youth work context CHCYTH021 Support youth programs CHCYTH024 Manage service response to young people in crisis HLTWHS003 Maintain work health and safety Electives CHCPRT034 Work with children and young people with complex trauma and attachment issues and needs CHCCCS004 Assess co-existing needs CHCCCS016 Respond to client needs CHCCCS037 Visit client residence CHCCDE024 Support community action * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AUMAMM001 Influence and lead work groups in an automotive manufacturing workplace AUMFMM003 Plan and organise automotive production and assembly processes MSS403041A Facilitate breakthrough improvements Electives AUMASA011 Apply safe work practices in the automotive manufacturing environment AUMATA008 Produce drawings manually AURAEA004 Manage environmental and sustainability best practice in an automotive workplace AURMTE101 Test engines using a dynamometer AURTTA021 Diagnose complex system faults BSBLED401 Develop teams and individuals BSBRSK401 Identify risk and apply risk management processes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-SISXCCS004 Provide quality service SIS charge and replace batteries andOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all