Training and Assessment Strategy-SIRSS00024 Retail Customer Engagement Skill Set LGA Our unit class activities books

Our unit class activities books support your learners to understand the underpinning knowledge of the training package

tools and equipment to preserve biosecurity AHCBIO204 Follow site biosecurity procedures AHCMOM202 Operate tractors AHCMOM203 Operate basic machinery and equipment AHCMOM204 Undertake operational maintenance of machinery * We can develop additional elective units that are not listed on request (Please contact us for further information)

policies and procedures in the construction industry CPCCCM2010B Work safely at heights CPCCCM3001C Operate elevated work platforms CPCCPD2012A Use painting and decorating tools and equipment CPCCPD3021A Prepare surfaces for painting CPCCPD3023A Apply texture coat paint finishes by brush

Units of competency MSTGN3003 Estimate and cost job SITXCCS006 Provide service to customers AHCMER401 Coordinate customer service and networking activities AHCMER301 Process customer complaints AHCMER407 Provide irrigation sales and service MEM12024 Perform computations SIRXCEG003 Build customer relationships and loyalty SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Training and Assessment Strategy-SIRSS00024 Retail Customer Engagement Skill Set LGA Our unit class activities booksYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.