Learner Resources-SITXCOM010 Manage conflict Graduate Diploma Core units BSBDIV501 Manage diversity

Core units BSBDIV501 Manage diversity in the workplace BSBMGT517 Manage operational plan SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXGLC001 Research and comply with regulatory requirements SITXHRM002 Roster staff SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITXFSA001 Use hygienic practices for food safety Group A SITHCCC020 Work effectively as a cook Group B SITHCCC001 Use food preparation equipment Group C SITHCCC003 Prepare and present sandwiches Group C SITHCCC006 Prepare appetisers and salads Group C SITHCCC007 Prepare stocks

locate and protect underground services RIICCM203E Read and interpret plans and job specifications RIICCM205F Carry out manual excavation RIICCM207E Spread and compact materials manually RIICCM208E Carry out basic levelling RIICOM201E Communicate in the workplace RIIRIS301E Apply risk management processes RIISAM201E Handle resources and infrastructure materials and safely dispose of nontoxic materials RIISAM203E Use hand and power tools RIISAM204E Operate small plant and equipment RIIWHS201E Work safely and follow WHS policies and procedures RIIWMG203E Drain and dewater civil construction sites RIIWMG301E Control construction site water tables Elective units AHCSAW301 Construct conservation earthworks RIICCM211E Construct and dismantle fences and gates RIICFW301E Construct underpinning RIICFW302E Install temporary and permanent rock anchors RIICFW303E Install primary ground supports AHCSAW201 Conduct erosion and sediment control activities BSBTWK301 Use inclusive work practices CPCCLDG3001A Licence to perform dogging CPCCLSF2001A Licence to erect

analyse and interpret threat data ICTCYS610 Protect critical infrastructure for organisations ICTNWK536 Design an enterprise wireless local area network ICTNWK562 Configure internet gateways (Release 1) * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBPMG420 Apply project scope management techniques BSBPMG421 Apply project time management techniques BSBPMG422 Apply project quality management techniques Elective units BSBPMG423 Apply project cost management techniques Group A BSBPMG424 Apply project human resources management approaches Group A BSBPMG426 Apply project risk management techniques Group B BSBCRT411 Apply critical thinking to work practices Group B BSBPEF401 Manage personal health and wellbeing Group B BSBPEF402 Develop personal work priorities Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-SITXCOM010 Manage conflict Graduate Diploma Core units BSBDIV501 Manage diversityOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all