Learner Resources-CHCCCS020 Respond effectively to behaviours of concern PowerPoint Units of competency SITXCCS007 Enhance

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTRFN407 Conduct radio frequency measurements ICTRFN304 Construct and test a radio communications device ICTWHS204 Follow work health and safety and environmental policy and procedures ICTTEN410 Locate

service and maintain low temperature systems UEERA0053 Install

Core units AHCARB608 Interpret diagnostic test results AHCARB609 Measure and improve the performance of urban forests AHCARB610 Provide consultation in a legal framework AHCARB611 Develop an operational tree management plan Electives AHCWRK506 Collect and manage data BSBAUD515 Evaluate and review compliance BSBOPS601 Develop and implement business plans BSBSTR602 Develop organisational strategies PSPPCM007 Manage contracts PSPPCY018 Manage policy implementation * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-CHCCCS020 Respond effectively to behaviours of concern PowerPoint Units of competency SITXCCS007 EnhanceOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all