Vocational Placement Kit-ICTSAD609 Plan and monitor business analysis activities in an ICT environment FSK aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour If you require RPL Kits with comprehensive benchmarking

Australian Core Skills Framework (ACSF)

Core units VU22384 Develop and document a learning plan and portfolio Speaking and Listening VU22611 Give and respond to a range of straightforward information and instructions Reading and Writing VU22612 Read and write straightforward communications and transactional texts Language Skills VU22613 Read and write straightforward informational and instructional texts VU22610 Engage in casual conversations and straightforward transactions Other electives VU22618 Investigate Australian art and culture VU22615 Investigate issues in the Australian environment ICTWEB201 Use social media tools for collaboration and engagement * We can develop additional elective units that are not listed on request (Please contact us for further information)

configure and test network security Group B ICTSAS426 Locate and troubleshoot ICT equipment

Vocational Placement Kit-ICTSAD609 Plan and monitor business analysis activities in an ICT environment FSK aggressive or abusive customers SIRXCEG009A work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.