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Core units SIRRSTR001 Undertake strategic planning in retail SIRXCHA002 Lead the change process SIRXMGT003 Provide leadership to others SIRRRTF003 Drive retail profitability Elective units BSBLDR513 Communicate with influence SIRXCEG007 Develop online customer service standards SIRXCEG008 Manage disrespectful
Core units BSBLDR522 Manage people performance FNSCUS511 Develop and maintain professional relationships in financial services industry FNSCUS513 Review business performance FNSFMK515 Comply with financial services regulation and industry codes of practice FNSINC411 Conduct work according to professional practices in the financial services industry Elective units BSBINS402 Coordinate workplace information systems BSBLDR602 Provide leadership across the organisation BSBPEF501 Manage personal and professional development BSBSTR501 Establish innovative work environments BSBSTR502 Facilitate continuous improvement BSBOPS505 Manage organisational customer service BSBMKG541 Identify and evaluate marketing opportunities * We can develop additional elective units that are not listed on request (Please contact us for further information)
accessories and materials for energy sector work activities UEECD0038 Provide solutions and report on routine electrotechnology problems UEECD0046 Solve problems in single path circuits UEECD0052 Use routine equipment/plant/technologies in an energy sector environment UEERE0021 Provide basic sustainable energy solutions for energy reduction in residential premises Elective units BSBOPS203 Deliver a service to customers UEECD0035 Provide basic instruction in the use of electrotechnology apparatus UEECO0002 Maintain documentation ICTICT214 Operate application software packages UEECD0020 Fix and secure electrotechnology equipment UEERE0001 Apply environmentally and sustainable procedures in the energy sector UEERL0001 Attach cords and plugs to electrical equipment for connection to a single phase 230 Volt supply * We can develop additional elective units that are not listed on request (Please contact us for further information)
service and maintain air conditioning systems UEERA0052 Install
Learning and Assessment Kit-FWPCOT3259 Operate a four wheel drive on unsealed roads SCORM Core units SIRRSTR001 Undertake strategicOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to
