Learning and Assessment Kit-SITXCOM007 Show social and cultural sensitivity PMB codes and specifications UEECO0012 Participate

codes and specifications UEECO0012 Participate in voice and data communications work and competency development activities UEEDV0004 Install and connect data and voice communication equipment UEEDV0005 Install and maintain cabling for multiple access to telecommunication services UEEDV0006 Install and modify optical fibre performance data communication cabling UEEDV0008 Install

Core units SITXCCS015 Enhance customer service experiences SITXCCS016 Develop and manage quality customer service practices SITXCOM010 Manage conflict SITXFIN009 Manage finances within a budget SITXFIN010 Prepare and monitor budgets SITXGLC002 Identify and manage legal risks and comply with law SITXHRM008 Roster staff SITXHRM009 Lead and manage people SITXMGT004 Monitor work operations SITXMGT005 Establish and conduct business relationships SITXWHS007 Implement and monitor work health and safety practices Elective units SITXFSA005 Use hygienic practices for food safety SITHIND008 Work effectively in hospitality service SITHFAB021 Provide responsible service of alcohol SITXCCS012 Provide lost and found services SITHFAB024 Prepare and serve non-alcoholic beverages SITHFAB025 Prepare and serve espresso coffee SITXFSA006 Participate in safe food handling practices SITXFSA007 Transport and store food SITHIND006 Source and use information on the hospitality industr SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXOSM004 Analyse performance of social media and online business tools SIRXOSM006 Develop and manage social media and online strategies BSBTWK501 Lead diversity and inclusion BSBINS401 Analyse and present research information BSBTWK503 Manage meetings BSBSUS511 Develop workplace policies and procedures for sustainability BSBOPS504 Manage business risk * We can develop additional elective units that are not listed on request (Please contact us for further information)

calculate quantities and mark out materials CPCPCM2041 Work effectively in the plumbing services sector CPCPCM2043 Carry out WHS requirements CPCPCM2045 Handle and store plumbing materials CPCPCM2046 Use plumbing hand and power tools CPCPCM2047 Carry out levelling CPCPCM2048 Cut and join sheet metal CPCPCM2054 Carry out simple concreting and rendering CPCPCM2055 Work safely on roofs CPCPCM3021 Flash penetrations through roofs and walls CPCPCM3022 Weld polymer pipes using fusion method CPCPCM3023 Fabricate and install non-ferrous pressure piping CPCPCM3024 Prepare simple drawings CPCPCM3025 Install trench support CPCPDR2021 Locate and clear blockages CPCPDR2025 Install stormwater and sub-soil drainage systems and drain work site CPCPDR2026 Install prefabricated inspection openings and inspection chambers CPCPDR3021 Plan layout and install below ground sanitary drainage systems CPCPDR3023 Install on-site domestic wastewater treatment plants and disposal systems CPCPFS3031 Fabricate and install fire hydrant and hose reel systems CPCPGS3048 Install gas pressure control equipment CPCPGS3049 Install gas appliance flues CPCPGS3051 Purge consumer piping CPCPGS3053 Disconnect and reconnect Type A gas appliances CPCPGS3054 Calculate and install natural ventilation for Type A gas appliances CPCPGS3056 Size and install consumer gas piping systems CPCPGS3059 Install LPG storage of aggregate storage capacity up to 500 litres CPCPGS3061 Install and commission Type A gas appliances CPCPSN3011 Plan the layout of a residential sanitary plumbing system and fabricate and install sanitary stacks CPCPSN3022 Install discharge pipes CPCPWT3020 Connect and install storage tanks to a domestic water supply CPCPWT3021 Set out and install water services CPCPWT3022 Install and commission water heating systems and adjust controls and devices CPCPWT3025 Install water pumpsets CPCPWT3026 Install and fit off sanitary fixtures

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS432 Identify and resolve client ICT problems Elective units ICTICT445 Connect and configure devices and hardware components ICTSAS436 Evaluate ICT system status ICTSAS438 Implement maintenance procedures ICTSAS441 Support ICT system software ICTSAS442 Provide first-level remote help desk support ICTSAS443 Support operating system users and troubleshoot applications ICTWEB434 Transfer content to websites Group G ICTNWK420 Install and configure virtual machines Group D ICTNWK421 Install

Learning and Assessment Kit-SITXCOM007 Show social and cultural sensitivity PMB codes and specifications UEECO0012 ParticipateOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to