Learner Resources-AURACA001 Respond to customer needs and enquiries in an automotive workplace Diploma Core units BSBCRT611 Apply critical

Core units BSBCRT611 Apply critical thinking for complex problem solving BSBFIN601 Manage organisational finances BSBHRM611 Contribute to organisational performance development BSBHRM612 Contribute to the development of employee and industrial relations strategies BSBHRM614 Contribute to strategic workforce planning BSBLDR601 Lead and manage organisational change Elective units BSBHRM615 Contribute to the development of diversity and inclusion strategies BSBLDR602 Provide leadership across the organisation BSBOPS504 Manage business risk BSBWHS521 Ensure a safe workplace for a work area * We can develop additional elective units that are not listed on request (Please contact us for further information)

monitor and report on compliance systems BSBWOR502 Lead and manage team effectiveness BSBWOR404 Develop work priorities RIIRIS301D Apply risk management processes BSBWHS401 Implement and monitor WHS policies

Core units BSBWOR203 Work effectively with others RIICOM201E Communicate in the workplace RIIENV201E Identify and assess environmental and heritage concerns RIINHB201E Load

engineering or related environment MSAENV272B Participate in environmentally sustainable work practices Elective units MEA101B Interpret occupational health and safety practices in aviation maintenance MEA105C Apply quality standards applicable to aviation maintenance processes MEA107B Interpret and use aviation maintenance industry manuals and specifications MEA108B Complete aviation maintenance industry documentation MEA109B Perform basic hand skills

Learner Resources-AURACA001 Respond to customer needs and enquiries in an automotive workplace Diploma Core units BSBCRT611 Apply criticalOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all