Learning and Assessment Kit-FBPRBK3003 Produce specialist pastry products Pre-Order sauces and soups SITXCCS014 Provide

sauces and soups SITXCCS014 Provide service to customers SITXCCS015 Enhance customer service experiences SITXWHS006 Identify hazards

assess and control safety risks Group C SITHIND002 Source and use information on the hospitality industry Group C * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBSUS401 Implement and monitor environmentally sustainable work practices BSBWHS304 Participate effectively in WHS communication and consultation processes ICTICT202 Work and communicate effectively in an ICT environment ICTICT301 Create user documentation ICTICT302 Install and optimise operating system software ICTSAS308 Run standard diagnostic tests Elective units BSBEBU401 Review and maintain a website ICTWEB201 Use social media tools for collaboration and engagement ICTWEB302 Build simple websites using commercial programs ICTWEB303 Produce digital images for the web ICTICT203 Operate application software packages ICTNWK303 Configure and administer a network operating system ICTSAS305 Provide ICT advice to clients ICTNWK401 Install and manage a server ICTNWK403 Manage network and data integrity ICTNWK408 Configure a desktop environment ICTNWK302 Determine and action network problems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBXCM401 Apply communication strategies in the workplace FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector FNSINC411 Conduct work according to professional practices in the financial services industry Elective units FNSASIC302 Develop

Learning and Assessment Kit-FBPRBK3003 Produce specialist pastry products Pre-Order sauces and soups SITXCCS014 ProvideOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to