Vocational Placement Kit-CPCSHP3004 Assemble internal shopfitting units and prepare for transport FWP aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

This document assists trainers to deliver effective

Core units FBPRBK2002 Use food preparation equipment to prepare fillings FBPRBK2005 Maintain ingredient stores FBPRBK3005 Produce basic bread products FDFFS2001A Implement the food safety program and procedures FDFOHS2001A Participate in OHS processes FDFOP2061A Use numerical applications in the workplace FDFOP2064A Provide and apply workplace information Elective units FBPRBK3014 Produce sweet yeast products FBPRBK3009 Produce biscuit and cookie products FDFOP2005A Work in a socially diverse environment HLTAID003 Provide first aid If you require RPL Kits with comprehensive benchmarking

pastries and breads Group B Additional Electives SITHFAB002 Provide responsible service of alcohol SITHFAB004 Prepare and serve non-alcoholic beverages SITHFAB005 Prepare and serve espresso coffee SITXWHS002 Identify hazards

Vocational Placement Kit-CPCSHP3004 Assemble internal shopfitting units and prepare for transport FWP aggressive or abusive customers SIRXCEG009A work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.