Learner Resources-BSBAUD516 Develop and monitor processes for the management of breaches in compliance requirements Pre-order Core units BSBCUE203 Conduct customer

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

Core units CPCCCA2002 Use carpentry tools and equipment CPCCCA2011 Handle carpentry materials CPCCCA3010 Install windows and doors CPCCCM2006 Apply basic levelling procedures CPCCCM2012 Work safely at heights CPCCCM3004 Identify and apply information in construction plans

CHCPRP005 Engage with health professionals and the health system

modify and verify coaxial and structured communication copper cabling UEEEC0003 Assemble and set up basic security systems UEEEC0060 Repairs basic electronic apparatus faults by replacement of components UEEEC0075 Troubleshoot single phase input d

Learner Resources-BSBAUD516 Develop and monitor processes for the management of breaches in compliance requirements Pre-order Core units BSBCUE203 Conduct customerOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all