Learning and Assessment Kit-CHCPRT034 Work with children and young people with complex trauma and attachment issues and needs 22477VIC procedures and programs BSBWRT411 Write

procedures and programs BSBWRT411 Write complex documents BSBXCM401 Apply communication strategies in the workplace Elective units BSBPEF402 Develop personal work priorities Group A BSBPEF502 Develop and use emotional intelligence Group A BSBCMM411 Make presentations Group B BSBCMM412 Lead difficult conversations Group B BSBHRM413 Support the learning and development of teams and individuals Group B BSBLDR411 Demonstrate leadership in the workplace Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SIRXMKT002 Use social media to engage customers SIRXCEG006 Provide online customer service BSBXCS303 Securely manage personally identifiable information and workplace information ICTWEB304 Build simple web pages * We can develop additional elective units that are not listed on request (Please contact us for further information)

equipment and work areas SHBXCCS001 Conduct salon financial transactions SHBXCCS003 Greet and prepare clients for salon services SHBXIND001 Comply with organisational requirements within a personal services environment SHBXIND002 Communicate as part of a salon team Elective Units SHBXCCS004 Recommend products and services SIRRMER001 Produce visual merchandise displays SIRRINV001 Receive and handle retail stock SIRXSLS001 Sell to the retail customer * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBDIV601 Develop and implement diversity policy BSBHRM602 Manage human resources strategic planning BSBINN601 Lead and manage organisational change BSBMGT605 Provide leadership across the organisation BSBMGT615 Contribute to organisation development BSBMGT616 Develop and implement strategic plans Elective Units BSBSUS501 Develop workplace policy and procedures for sustainability BSBFIM601 Manage finances Additional electives BSBINM601 Manage knowledge and information BSBMGT608 Manage innovation and continuous improvement BSBMKG609 Develop a marketing plan BSBRSK501 Manage risk * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-CHCPRT034 Work with children and young people with complex trauma and attachment issues and needs 22477VIC procedures and programs BSBWRT411 WriteOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to