Learning and Assessment Kit-RIIUND302E Conduct cage operations MSL aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

Units of competency AHCECR302 Collect and preserve biological samples AHCCHM304 Transport and store chemicals AHCLSK307 Euthanase livestock AHCLSK304 Carry out post-mortem examination of livestock AHCLSK404 Implement and monitor animal welfare programs AHCLSK409 Supervise animal health programs * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCIRG219 Assist with low volume irrigation operations AHCIRG221 Assist with pressurised irrigation operations AHCWHS201 Participate in work health and safety processes Elective units AHCIRG220 Assist with surface irrigation operations AHCIRG222 Assist with pump and flow control device operations AHCSOL202 Assist with soil or growing media sampling and testing AHCWRK209 Participate in environmentally sustainable work practices AHCDRG202 Maintain drainage systems AHCMOM203 Operate basic machinery and equipment AHCPER209 Recognise characteristics of integrated plant and animal systems AHCWRK204 Work effectively in the industry AHCWRK205 Participate in workplace communications AHCWRK208 Provide information on products and services CPCPCM2040A Read plans and calculate plumbing quantities CPCPCM2043A Carry out WHS requirements CPCPCM2047A Carry out levelling * We can develop additional elective units that are not listed on request (Please contact us for further information)

appliances

Learning and Assessment Kit-RIIUND302E Conduct cage operations MSL aggressive or abusive customers SIRXCEG009Our learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to