Vocational Placement Kit-BSB30215 Certificate III in Customer Engagement New Unit-April 2024 Elective units BSBHRM602 Manage human

Elective units BSBHRM602 Manage human resources strategic planning BSBINM601 Manage knowledge and information BSBINN601 Lead and manage organisational change BSBINM601 Manage knowledge and information BSBFIM601 Manage finances BSBSUS501 Develop workplace policy and procedures for sustainability BSBMKG506 Plan market research BSBADM502 Manage meetings Additional elective BSBMGT616 Develop and implement strategic plans BSBMGT608 Manage innovation and continuous improvement BSBADV602 Develop an advertising campaign * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBWOR203 Work effectively with others SITHFAB002 Provide responsible service of alcohol SITHIND002 Source and use information on the hospitality industry SITHIND004 Work effectively in hospitality service SITXCCS006 Provide service to customers SITXCOM002 Show social and cultural sensitivity SITXFIN001 Process financial transactions SITXFIN003 Manage finances within a budget SITXFSA001 Use hygienic practices for food safety SITXHRM001 Coach others in job skills SITXWHS001 Participate in safe work practices Elective units BSBSUS201 Participate in environmentally sustainable work practices Group A SITHFAB005 Prepare and serve espresso coffee Group B SITHFAB010 Prepare and serve cocktails Group B SITHFAB003 Operate a bar Group B SITHFAB014 Provide table service of food and beverage Group B SITHFAB016 Provide advice on food Group B SITXINV001 Receive and store stock Group B SITXINV003 Purchase goods Group B SITHFAB007 Serve food and beverage Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FNSACC512 Prepare tax documentation for individuals FNSACC603 Implement tax plans and evaluate tax obligations * We can develop additional elective units that are not listed on request (Please contact us for further information)

charge and replace batteries and jump-start vehicles AURTTA006 Inspect and service hydraulic systems AURTTA104 Carry out servicing operations AURTTA105 Select and use bearings

Vocational Placement Kit-BSB30215 Certificate III in Customer Engagement New Unit-April 2024 Elective units BSBHRM602 Manage humanA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.