Training And Assessment Strategy-FWP20116 Certificate II in Forest Growing and Management New Product aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

Units of competency CPCCBS6118 Assess and advise on performance solutions for Class 1 and 10 buildings to three storeys CPCCBS6103 Identify and apply legal and ethical requirements to building surveying functions CPCCBS6108 Process building applications for Class 1 and 10 buildings to three storeys CPCCBS6101 Research and evaluate construction methods and materials for Class 1 and 10 buildings to three store CPCCBS6112 Conduct and report on initial construction inspections of Class 1 and 10 buildings to three storeys CPCCBS6104 Assess and advise on compliance of design documentation for Class 1 and 10 buildings to three storey CPCCBS6107 Prepare planning and development applications for buildings to three storeys CPCCBS6110 Conduct and report on building surveying audits of Class 1 and 10 buildings to three storeys CPCCBS6114 Conduct and report on advanced and final inspections of Class 1 and 10 buildings to three storeys * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTWHS204 Follow work health and safety and environmental policy and procedures ICTCBL322 Install

engineering or related environment MEM16008A Interact with computing technology MEM18001C Use hand tools MEM18002B Use power tools/hand held operations MSMENV172 Identify and minimise environmental hazards MSMOPS100 Use equipment MSMOPS101 Make measurements * We can develop additional elective units that are not listed on request (Please contact us for further information)

Training And Assessment Strategy-FWP20116 Certificate II in Forest Growing and Management New Product aggressive or abusive customers SIRXCEG009You can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.