Learner Resources-SHBHTLS002 Research and use hairdressing trends to advance creative work New Units of competency ICTPRG535 Build

Units of competency ICTPRG535 Build advanced user interfaces ICTPRG536 Design application architecture ICTPRG532 Apply advanced object-oriented language skills ICTPRG547 Apply advanced programming skills in another language ICTPRG537 Implement security for applications * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account * We can develop additional elective units that are not listed on request (Please contact us for further information)

forming and shaping techniques MEM05011 Assemble fabricated components MEM05012 Perform routine manual metal arc welding MEM05014 Monitor quality of production welding/fabrications MEM05015 Weld using manual metal arc welding process MEM05049 Perform routine gas tungsten arc welding MEM05018 Perform advanced welding using gas metal arc welding process MEM08011 Prepare surfaces using solvents and/or mechanical means MEM05051 Select welding processes MSMENV472 Implement and monitor environmentally sustainable work practices MEM18003 Use tools for precision work MEM18055 Dismantle

Core units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURATA001 Identify basic automotive faults using troubleshooting processes AURETR115 Inspect

Learner Resources-SHBHTLS002 Research and use hairdressing trends to advance creative work New Units of competency ICTPRG535 BuildOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all