Assessment Kit-PSPSS00039 Customer Service Skill Set New Unit-April 2024 Units of competency HLTINF001 Comply

Units of competency HLTINF001 Comply with infection prevention and control policies and procedures * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units TAEDES511 Design and develop strategies for training and assessment TAEDES515 Evaluate training TAEPDD511 Maintain and enhance professional practice Elective units TAEASS512 Design and develop assessment tools TAEASS514 Develop and implement plans for recognition of prior learning TAEDES512 Design and develop print-based learning resources TAEDES513 Design and develop e-learning resources TAEDES514 Research and develop nationally recognised training products TAETAS511 Undertake organisational training needs analysis BSBAUD511 Initiate quality audits BSBAUD512 Lead quality audits BSBAUD513 Report on quality audits * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTNWK425 Build small wireless local area networks ICTTEN417 Install

diseases and disorders * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-PSPSS00039 Customer Service Skill Set New Unit-April 2024 Units of competency HLTINF001 ComplyOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of