RPL Kit-FNSASIC314 Provide Tier 2 general advice in general insurance LLN Kit (Skill Set) Core units BSBCUE203 Conduct customer

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

Customise branding and layout for your RTO

ethics and privacy in ICT environments ICTSAD609 Plan and monitor business analysis activities in an ICT environment Elective units ICTICT530 Design user experience solutions ICTPRG535 Build advanced user interfaces ICTNPL413 Evaluate networking regulations and legislation for the telecommunications industry ICTNWK612 Plan and manage troubleshooting advanced integrated IP networks ICTPMG613 Manage ICT project planning ICTPRG537 Implement security for applications ICTPRG547 Apply advanced programming skills in another language ICTTEN615 Manage network traffic ICTTEN622 Produce ICT network architecture designs ICTSAD612 Implement and maintain uses of containerisation * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCDIV001 Work with diverse people HLTAID011 Provide first aid HLTINF001 Comply with infection prevention and control policies and procedures HLTWHS002 Follow safe work practices for direct client care HLTWHS006 Manage personal stressors in the work environment Elective units CHCCOM005 Communicate and work in health or community services CHCLEG001 Work legally and ethically HLTAAP001 Recognise healthy body systems HLTAAP002 Confirm physical health status

RPL Kit-FNSASIC314 Provide Tier 2 general advice in general insurance LLN Kit (Skill Set) Core units BSBCUE203 Conduct customerOur RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information