SCORM Compliant Package-AURTTM003 Apply metal to rebuild engine components LLN Kit (Skill Set) Units of competency SITTIND001 Source

Units of competency SITTIND001 Source and use information on the tourism and travel industry SITXCCS006 Provide service to customers SITXWHS001 Participate in safe work practices SITXCOM002 Show social and cultural sensitivity SITTTSL005 Sell tourism products and services SITTTSL016 Provide specialist advice on cruises SITXEBS001 Use social media in a business If you require RPL Kits with comprehensive benchmarking

Core units BSBLDR522 Manage people performance FNSCUS511 Develop and maintain professional relationships in financial services industry FNSCUS513 Review business performance FNSFMK515 Comply with financial services regulation and industry codes of practice FNSINC411 Conduct work according to professional practices in the financial services industry Elective units BSBINS402 Coordinate workplace information systems BSBLDR602 Provide leadership across the organisation BSBPEF501 Manage personal and professional development BSBSTR501 Establish innovative work environments BSBSTR502 Facilitate continuous improvement BSBOPS505 Manage organisational customer service BSBMKG541 Identify and evaluate marketing opportunities * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBDIV501 Manage diversity in the workplace SITTIND001 Source and use information on the tourism and travel industry SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITTTSL013 Construct promotional international airfares Group A SITTTSL014 Construct advanced international airfares Group A SITTTSL015 Administer billing and settlement plans Group A SITTTSL016 Provide specialist advice on cruises Group A SITTTSL017 Maintain product inventories Group A SITXCCS002 Provide visitor information Group A SITXHRM002 Roster staff Group B SITXHRM004 Recruit

operate and maintain computer numerically controlled (CNC) coating systems If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-AURTTM003 Apply metal to rebuild engine components LLN Kit (Skill Set) Units of competency SITTIND001 Source* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.