Learner Resources-ICT40215 Certificate IV in Information Technology Support RII set up and test computing

set up and test computing devices UEECS0029 Set up and configure basic local area network (LAN) UEECS0033 Use engineering applications software on personal computers UEEDV0001 Assemble and connect telecommunication frames and cabinets * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSPIM313 Work within the personal injury management sector FNSPIM419 Maintain relationships with personal injury clients Elective units FNSISV408 Manage handling and settlement of routine insurance claims for retail clients FNSPIM415 Manage personal injury case loads FNSPIM434 Manage personal injury claims FNSPIM505 Use medical knowledge in the management of personal injury claims BSBINS401 Analyse and present research information BSBLDR301 Support effective workplace relationships BSBLDR411 Demonstrate leadership in the workplace BSBLDR413 Lead effective workplace relationships BSBOPS304 Deliver and monitor a service to customers BSBPMG430 Undertake project work * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SITXFSA001 Use hygienic practices for food safety SITXCCS006 Provide service to customers SITHFAB005 Prepare and serve espresso coffee SITXFIN001 Process financial transactions * We can develop additional elective units that are not listed on request (Please contact us for further information)

The class activities book also collects detailed information that can be used to improve instruction and student learning while it's happening

Learner Resources-ICT40215 Certificate IV in Information Technology Support RII set up and test computingOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all