LLND Kit-ICTICT809 Facilitate business analysis Learner Guide Core units FNSPIM313 Work within

Core units FNSPIM313 Work within the personal injury management sector FNSPIM419 Maintain relationships with personal injury clients Elective units FNSISV408 Manage handling and settlement of routine insurance claims for retail clients FNSPIM415 Manage personal injury case loads FNSPIM434 Manage personal injury claims FNSPIM505 Use medical knowledge in the management of personal injury claims BSBINS401 Analyse and present research information BSBLDR301 Support effective workplace relationships BSBLDR411 Demonstrate leadership in the workplace BSBLDR413 Lead effective workplace relationships BSBOPS304 Deliver and monitor a service to customers BSBPMG430 Undertake project work * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCWRK303 Respond to emergencies AHCFAU201 Recognise fauna AHCWHS301 Contribute to work health and safety processes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCCS004 Assess co-existing needs CHCCCS007 Develop and implement service programs CHCCCS019 Recognise and respond to crisis situations CHCCSM013 Facilitate and review case management CHCDEV005 Analyse impacts of sociological factors on people in community work and services CHCDFV001 Recognise and respond appropriately to domestic and family violence CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCLEG003 Manage legal and ethical compliance CHCMGT005 Facilitate workplace debriefing and support processes CHCPRP003 Reflect on and improve own professional practice HLTWHS003 Maintain work health and safety Elective Units CHCMHS007 Work effectively in trauma informed care CHCPOL003 Research and apply evidence to practice CHCADV002 Provide advocacy and representation services CHCADV005 Provide systems advocacy services CHCCCS009 Facilitate responsible behaviour CHCCOM003 Develop workplace communication strategies CHCDIV003 Manage and promote diversity CHCMGT003 Lead the work team * We can develop additional elective units that are not listed on request (Please contact us for further information)

weeds and diseases AHCWRK302 Monitor weather conditions AHCCHM304 Transport and store chemicals AHCCHM405 Plan and implement a chemical use program AHCCHM404 Develop procedures to minimise risks in the use of chemicals * We can develop additional elective units that are not listed on request (Please contact us for further information)

LLND Kit-ICTICT809 Facilitate business analysis Learner Guide Core units FNSPIM313 Work withinEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational