Vocational Placement Kit-FBPTEC4004 Apply basic process engineering principles to food processing Class Activity Book policies and procedures in the

policies and procedures in the construction industry CPCCCA2002 Use carpentry tools and equipment If you require RPL Kits with comprehensive benchmarking

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

Units of competency PSPGEN002 Use routine workplace communication techniques PSPETH001 Uphold the values and principles of public service PSPGEN016 Address client needs PSPGEN003 Deliver a service to clients * We can develop additional elective units that are not listed on request (Please contact us for further information)

clean and handle optical fibre cable and connectors If you require RPL Kits with comprehensive benchmarking

Vocational Placement Kit-FBPTEC4004 Apply basic process engineering principles to food processing Class Activity Book policies and procedures in theA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.