Learning and Assessment Kit-SITXCCS015 Enhance customer service experiences Learner Guide frame and associated components MEM13002B

frame and associated components MEM13002B Undertake occupational health and safety activities in the workplace MEM13010A Supervise occupational health and safety in an industrial work environment MEM14001B Schedule material deliveries MEM14002B Undertake basic process planning MEM14003B Undertake basic production scheduling MEM16002C Conduct formal interviews and negotiations MEM16006A Organise and communicate information MEM30013A Assist in the preparation of a basic workplace layout MEM09002B Interpret technical drawing MEM11010B Operate mobile load shifting equipment MEM14004A Plan to undertake a routine task MEM15024A Apply quality procedures MEM18001C Use hand tools MEM18002B Use power tools/hand held operations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCWHS302 Contribute to workplace health and safety processes AHCWRK320 Apply environmentally sustainable work practices Elective units AHCBAC313 Establish pastures and crops for livestock production AHCBIO301 Identify and report signs of unusual disease or pest AHCBIO303 Apply biosecurity measures AHCCHM304 Transport and store chemicals AHCCHM307 Prepare and apply chemicals to control pest

Units of competency CUAAHL504 Deliver and monitor arts and health programs CUAAHL505 Adapt arts and health practices to meet participant needs CUADTM413 Apply safe dance teaching methods SISXDIS001 Facilitate inclusion for people with a disability * We can develop additional elective units that are not listed on request (Please contact us for further information)

monitor and report on compliance systems RIIWHS302D Implement traffic management plan RIIRIS301D Apply risk management processes RIIWHS201D Work safely and follow WHS policies and procedures * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-SITXCCS015 Enhance customer service experiences Learner Guide frame and associated components MEM13002BOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to