Learner Resources-BSBLDR501 Develop and use emotional intelligence AMP Units of competency PSPGEN002 Use

Units of competency PSPGEN002 Use routine workplace communication techniques PSPETH001 Uphold the values and principles of public service PSPGEN016 Address client needs PSPGEN003 Deliver a service to clients * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSMENV272 Participate in environmentally sustainable work practices MSMWHS200 Work safely MSMSUP210 Process and record information Elective units FWPCOT2238 Cut materials with a hand-held chainsaw MSTGN3009 Coordinate work of team or section HLTAID003 Provide first aid MEM16006A Organise and communicate information MEM16007A Work with others in a manufacturing

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS432 Identify and resolve client ICT problems Elective units ICTICT449 Use version control systems in development environments ICTPRG430 Apply introductory object-oriented language skills ICTPRG433 Test software developments ICTPRG437 Build a user interface ICTPRG440 Apply introductory programming skills in different languages ICTWEB432 Design website layouts Group G ICTWEB434 Transfer content to websites Group G ICTNWK420 Install and configure virtual machines Group D ICTNWK421 Install

evaluation and reporting program * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-BSBLDR501 Develop and use emotional intelligence AMP Units of competency PSPGEN002 UseOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all