Calming Upset People with Ear: How Statements Showing Empathy, Attention, and Respect Can Quickly Defuse a Conflict (Conflict Communication #4) New Growth Press and Margaret Fuller

and Margaret Fuller

Gathering edible wild food is a wonderful way to forge a connection to the Earth

and a witty and transcendent love story--all within a refulgent and resounding novel so beautifully precise and cadenced it wholly tranfixes and transforms us

but also creatures like the Flying Squirrel

Calming Upset People with Ear: How Statements Showing Empathy, Attention, and Respect Can Quickly Defuse a Conflict (Conflict Communication #4) New Growth Press and Margaret FullerThe level of stress and conflict in today's world is higher than seen in decades. We all can use tools for managing the emotions this has caused. At the same time, there also appear to be more high conflict people who are preoccupied with blaming others and verbally venting or attacking those around them. Yet, these upset emotions and conflicts can often be calmed immediately through the use of a simple EAR Statement(TM), a method of verbal